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Mark

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Latest activity by Mark
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    Mark created an article,

    How do I get an update on my click and collect order?

    I have not received any information regarding a recent Click and Collect order that I have placed?   For an update we kindly ask that you contact your local store

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    Mark created an article,

    How to get an update on my click and collect order?

    I have not received any information regarding a recent Click and Collect order that I have placed?   For an update we kindly ask that you contact your local store

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    Mark created an article,

    How Do I Get Free Delivery

    If you have not already joined our PetCLUB you can join via our website free of charge. Please ensure you are signed into our website prior to placing an order, to qualify for free delivery in most...

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    Mark created an article,

    How do I get Free Delivery

    We have updated our shipping costs to take into account the weight and cost of what you order. Charges will apply for each 15kg increment. For free delivery your order must be over £35.00 and under...

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    Mark created an article,

    I have downloaded the PetCLUB App but it won't open.

    We would recommend checking your internal memory on the device you are using, as you may be approaching your device's memory capacity.

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    Mark created an article,

    Can I still use my Jollyes Over 60s Card?

    Yes, you can still use your Over 60s card (N.Ireland only) for in-store purchases.  These purchases will also qualify for PetCLUB points.

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    Mark created an article,

    Can I still use my Jollyes Gold Card?

    The Jollyes PetCLUB has replaced our Gold Card scheme, so if you still have a Gold Card, please dispose of it in a suitable manner or alternatively hand it in to a member of staff on your next visi...

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    Mark created an article,

    Do my historic Reward Card purchases qualify for Jollyes PetCLUB points?

    PetCLUB points can be earned on all future purchases, however if you had a registered Jollyes Reward card in the past, you will have automatically received 500 bonus points as a thank you gift.

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    Mark created an article,

    Can I still use my Jollyes Reward Card?

    The Jollyes Pet Club has replaced the Jollyes Reward Card, so if you have your old reward card, please dispose of it in a suitable manner or alternatively hand it in to a member of staff on your ne...

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    Mark created an article,

    How do I redeem a voucher using the Jollyes PetCLUB App?

    Simply access your Jollyes PetCLUB App and view vouchers, each voucher will have a barcode which can be scanned by a member of staff in-store so that your discount is applied to the purchase.