PetCLUB Queries
- How do I sign-up to the scheme?
- Does it cost anything to join?
- Do I need a PetCLUB card to take part in the scheme?
- Where can I update my details?
- Where can I track my points?
- Do I earn points on products with savings?
- Do I earn points on delivery charges for online orders?
- Do I earn points if I use The Spa grooming service in your store?
- Do I earn points if I use the Pet Clinic in your stores?
- Do I need to be logged in online, to earn points?
- How quickly will I see my points after I have made a purchase?
- Do points expire?
- Why have my points reduced?
- My points are incorrect, who do I contact?
- Where can I see if I have qualified for a PetCLUB voucher?
- How long does a voucher last?
- Why can’t I see the voucher in my account when I have just qualified for a voucher?
- Do I need to use the voucher in the same store where I earned my points?
- Can I use more than 1 voucher at the same time?
- What happens if I don’t spend my entire PetCLUB voucher at once?
- Where can I download the Jollyes PetCLUB App?
- I have downloaded the PetCLUB App but it won't open.
- How do I redeem a voucher using the Jollyes PetCLUB App?
- Can I still use my Jollyes Reward Card?
- Do my historic Reward Card purchases qualify for Jollyes PetCLUB points?
- Can I still use my Jollyes Gold Card?
- Can I still use my Jollyes Over 60s Card?